João Corona
Customer Success Manager, Pipefy
Customer experience is the backbone of any business. Great experience comes for seamlessness, across the funnel. From delivering personalized website experience and following it through with workflows all the way to end of the funnel or lifecycle.
Experience without intention and optimization can hinder productivity and actually make it harder to get work done. That’s why modeling workflows, customizing stages and testing outcomes allows teams to not just automate their workflows but orchestrate their processes for an improved customer journey.
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